We are excited to announce the first phase of our Online Support Centre. This new tool enables our clients to submit support requests more easily and includes the added benefit of tracking all past issues and solutions.
Once you sign in, a complete history of all active and closed issues will be available for viewing. This can be extremely useful to review past solutions to similar problems. Account managers will also have the ability to view all incidents logged within their organization.
Don’t worry if you have not yet received an invitation to log in to our Online Support Centre. Login credentials will be sent to you upon receipt of your next support request.
The Online Support Centre can be accessed from our main navigation menu (in the top right corner) by hovering your pointer onand clicking on theoption.